Terms of Service

Introduction

These Terms of Service govern your access to and use of axwvcanvasshoes.com and your purchase of women’s shoes from Yuen Ying Limited. By accessing axwvcanvasshoes.com or placing an order, you agree to be bound by these terms. If you do not agree to these terms, you must not use axwvcanvasshoes.com or purchase any products from Yuen Ying Limited.

Eligibility

You must be at least 18 years of age to purchase products from Yuen Ying Limited. By placing an order, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding contract. Yuen Ying Limited reserves the right to refuse service to any person at any time.

Account Registration

You may be required to create an account to access certain features of axwvcanvasshoes.com. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate, current, and complete information during registration. You must notify Yuen Ying Limited immediately of any unauthorized use of your account. Yuen Ying Limited is not liable for any loss arising from your failure to protect your account.

Orders and Acceptance

All orders placed through axwvcanvasshoes.com are subject to acceptance by Yuen Ying Limited. Yuen Ying Limited may cancel any order for any reason, including product availability, errors in pricing, or suspected fraud. If an order is cancelled after payment, Yuen Ying Limited will issue a refund to the original payment method. The refund will be processed according to the timelines in the Returns and Refunds section.

Pricing and Payment

Prices for women’s shoes are listed on axwvcanvasshoes.com. Prices are subject to change without notice. You agree to pay all charges incurred by your account. Payment must be made through the payment methods available at checkout. Yuen Ying Limited uses third-party payment processors. Yuen Ying Limited does not store your full payment card details.

Shipping and Delivery

Shipping costs and estimated delivery times are provided at checkout. Title and risk of loss for all products pass to you upon delivery to the carrier. Yuen Ying Limited is not responsible for delays caused by carriers or customs authorities. You are responsible for any customs duties or taxes imposed by your jurisdiction.

Returns and Refunds

You may return any item purchased from Yuen Ying Limited within 14 days of receipt for a refund. This is a strict 14 days no-reason refund policy. The item must be unworn, in its original packaging, and with all tags attached. To initiate a return, contact [email protected]. Refund processing and arrival to your account takes at least 14 days. Refunds are issued to the original payment method. Yuen Ying Limited does not charge restocking fees for returns that comply with this policy.

PayPal Refunds

PayPal refunds take at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Yuen Ying Limited has no control over PayPal’s processing times. You must contact PayPal for any inquiries about the status of a PayPal refund after Yuen Ying Limited has initiated the refund.

Damaged or Defective Goods

Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. To submit a claim, contact [email protected] with your order number and photographic evidence of the damage or defect. Claims submitted after 7 days of receipt will be denied. Yuen Ying Limited will, at its sole discretion, repair, replace, or refund the damaged or defective item.

Governing Law

These Terms of Service and any separate agreements whereby Yuen Ying Limited provides you with products shall be governed by and construed in accordance with the laws of Hong Kong. Any dispute arising from these terms shall be resolved exclusively in the courts of Hong Kong.

Limitation of Liability

To the maximum extent permitted by law, Yuen Ying Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of axwvcanvasshoes.com or purchase of products. Yuen Ying Limited’s total liability for any claim shall not exceed the amount you paid for the product giving rise to the claim.

Intellectual Property

All content on axwvcanvasshoes.com, including text, images, logos, and software, is the property of Yuen Ying Limited or its licensors. You may not reproduce, distribute, or create derivative works from this content without express written permission from Yuen Ying Limited.

Prohibited Conduct

You agree not to use axwvcanvasshoes.com for any unlawful purpose. You must not attempt to gain unauthorized access to axwvcanvasshoes.com or its related systems. You must not use axwvcanvasshoes.com to transmit malware or harmful code. You must not engage in any activity that disrupts or interferes with axwvcanvasshoes.com.

Indemnification

You agree to indemnify and hold harmless Yuen Ying Limited and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your violation of these terms or your use of axwvcanvasshoes.com.

Termination

Yuen Ying Limited may terminate your access to axwvcanvasshoes.com and your account at any time without notice. Upon termination, your right to use axwvcanvasshoes.com ceases immediately. The provisions of these terms that by their nature should survive termination shall survive.

Changes to Terms

Yuen Ying Limited may revise these Terms of Service at any time. The revised terms will be posted on axwvcanvasshoes.com. Your continued use of axwvcanvasshoes.com after posting constitutes acceptance of the revised terms. You are responsible for reviewing these terms periodically.

Contact Information

If you have any questions about these Terms of Service, contact Yuen Ying Limited at [email protected]. You may also reach Yuen Ying Limited by phone at +852 5233 3352 or by mail at Block B, On Tai Industrial Building, 1066 Tung Chau West Street, Lai Chi Kok.